Skills

·         Ability to communicate constructively in different social situations (tolerating the views and behaviour of others; awareness of individual and collective responsibility).

·         Ability to create confidence and empathy in other individuals.

·         Ability to express one’s frustration in a constructive way (control of aggression and violence or self-destructive patterns of behaviour).

·         Ability to maintain a degree of separation between the professional and personal spheres of life, and to resist the transfer of professional conflict into personal domains.

·         Awareness and understanding of national cultural identity in interaction with the cultural identity of Europe and the rest of the world; ability to see and understand the different viewpoints caused by diversity and contribute one’s own views constructively.

·         Ability to negotiate.